Privacy Policy

1. Introduction

At Cafe-Haven, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our mobile application, or interact with us in-store. By accessing our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect personal information such as your name, email address, phone number, billing details, and delivery address when you make purchases or sign up for our services. Additionally, we collect non-personal information such as browser type, IP address, device information, and usage data to help us improve your experience.

3. How We Use Your Information

Your information is used to process orders, provide customer support, personalize your experience, and keep you informed about promotions and updates. We may also use aggregated data to analyze website traffic, enhance our services, and develop new offerings.

4. Sharing of Information

Cafe-Haven does not sell or rent your personal data to third parties. However, we may share your information with trusted service providers who assist in payment processing, order delivery, marketing, or IT support. These third parties are required to protect your data and only use it for authorized purposes.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and deliver targeted advertisements. You can manage or disable cookies through your browser settings, but some site features may not function properly if cookies are disabled.

6. Data Security

We implement strict security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, please note that no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to access, update, or request deletion of your personal information. You may also opt out of receiving promotional communications at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites. Cafe-Haven is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party services you use.

9. Changes to This Privacy Policy

Cafe-Haven may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business practices. Any updates will be posted on this page with a revised effective date. Continued use of our services signifies your acceptance of these changes.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at hello@cafehaven.info. You can also reach out to us via our official contact form or by visiting our store in person. We are committed to addressing your privacy-related inquiries promptly.